Lacey FileCheck

SUPPORT / PURCHASE HELP

Get help without sending sensitive shipment data by email.

For a purchase, delivery, or recovery problem, include your order or receipt reference, checkout email, product used, browser/device, and a short description. You may attach a screenshot manually if helpful. Do not attach source files.

Supportsupport@laceyfilecheck.com

Use this address for purchase, recovery, and technical help. No customer-file attachment intake is available.

Do not send your CSV, XML, declaration file, invoice, or supporting documents by ordinary email unless FileCheck support specifically provides a secure method. There is no file upload in this form.